Gym Customer Portal & Mobile App
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Personalized Member Dashboard

Each member accesses a clear, organized dashboard displaying their scheduled classes, upcoming bookings, and recent workout performance. Quick-access options allow for easy membership renewals, health document uploads, and direct messaging with trainers. Automated goal tracking and achievement streaks offer ongoing motivation. The interface is designed with intuitive tiles, ensuring a frictionless experience for users of all levels.

Seamless Class Booking & Check-In

The live timetable reflects real-time updates, including last-minute additions or cancellations by trainers eliminating overbooking risks. Members can reserve classes in a single tap, receive instant confirmations, and check in at the gym using a QR code. Built-in logic manages waitlists, attendance limits, and cancellation policies, reducing front desk congestion and keeping sessions punctual and well-attended.

Progress Tracking & Trainer Chat

Members can log weights, repetitions, and cardio metrics, with performance visualized through dynamic charts and weekly trends. Trainers access these stats to personalize routines and provide targeted feedback all within the secure in-app chat, avoiding personal number sharing. Additional tools like photo uploads and body measurement logs help capture transformation over time. Achievement badges and progress indicators reinforce commitment and consistency.

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Scope of work

Webotix will develop a custom-branded, cloud-based Gym Customer Portal and mobile applications, fully integrated with your existing member database. The solution will include real-time class scheduling, capacity management, push notifications, and secure online payments all accessible via a centralized web dashboard. In-app QR check-ins will be connected to your current door access system and payment gateway, preserving your existing infrastructure. Post-launch, we will manage member data migration, provide training to your staff, and offer continued support as new features or upgrades are introduced.

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Quick Class Scheduler

Members browse the real-time class calendar, book slots with ease, and check in via QR code upon arrival. Live updates eliminate overbooking and ensure timely, organized sessions without reliance on phone calls or manual tracking.

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Goal & Badge Center

Streak counters, progress bars, and achievement badges mark every step of a member’s journey. Subtle reminders and rewards help maintain engagement and encourage members to pursue their next personal milestone.

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Trainer Direct Chat

A secure messaging feature enables direct communication between members and trainers without exchanging personal contact details. Quick responses to queries or routine adjustments foster stronger member-trainer relationships and better results.

FAQ

They can book classes, track workout performance, chat with trainers, renew memberships, and view progress from their smartphone or desktop browser.

Yes. Native mobile apps are available for both platforms, in addition to a responsive web portal compatible with tablets and laptops.

Absolutely. Trainers have secure access to manage workout plans, review logs, and deliver real-time feedback.

Yes. We offer API integrations to connect QR code scans or membership credentials with your current door access or turnstile systems.

Members can pay for classes or renew plans via secure credit card or digital wallet options, with instant receipts sent by email.

Yes. All information is encrypted both in transit and at rest, with role-based permissions ensuring only authorized users can access sensitive data.

A standard deployment including branding, core modules, and payment gateway integration typically goes live within six to eight weeks. Additional customization may extend the timeline slightly.

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