Service Company Software
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Smart Job Scheduling

Flexible drag-and-drop functionality enables you to schedule jobs within seconds. Technician availability, skill sets, and travel times are displayed in real time. Built-in alerts flag potential overlaps or double bookings in advance. With clearly defined schedules, technicians arrive punctually and fully prepared.

Real-Time Field Tracking

Monitor technician locations and job progress on a live map. Customers receive timely “on the way” messages with accurate estimated arrival times. Dispatch teams can adjust routes dynamically in response to urgent requests. Increased visibility minimizes idle time and boosts first-time fix rates.

Fast Billing & Customer Portal

Invoices are automatically generated the moment a job is completed—eliminating the need for paper. Customers can make secure online payments, save card details for future service, and access downloadable receipts. The portal also consolidates job notes and images, reducing follow-up inquiries. Streamlined billing accelerates payments and eases administrative tasks.

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Scope of work

Webotix will deliver a comprehensive Service Company Software platform with both web and mobile interfaces. The system will support job scheduling, technician dispatching, GPS-enabled tracking, digital invoicing, and a self-service customer portal. Integration with your preferred payment gateway and existing CRM or accounting systems will be handled via secure APIs. Post-deployment, Webotix will provide user training, step-by-step documentation, and 30 days of live support to ensure seamless adoption.

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Smart Job Auto Assign

Incoming service requests are queued and automatically matched to the most suitable technician based on skill, location, and current workload. Each technician begins the day with an optimized, conflict-free schedule.

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Live Route & ETA Tracking

View all active vehicles on a live map and share real-time ETAs with clients. Dispatchers can adjust routes as priorities shift or traffic changes. Transparent tracking reduces downtime and reassures customers.

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One-Tap Invoice & Payment

Technicians capture notes, images, and signatures directly from their phones, then mark the job as complete. Invoices are sent instantly, including a secure payment link. This rapid, paperless billing improves cash flow and operational speed.

FAQ

It’s an integrated solution for managing field service operations—covering job scheduling, technician dispatch, real-time tracking, and billing from a single platform.

Yes. You can configure custom services, pricing models, and parts lists for individual customers or job categories.

No. The mobile app functions efficiently on any standard Android or iOS smartphone and uses minimal data.

Absolutely. Clients are notified by SMS or email when a technician is assigned, en route, and when the service is completed.

Yes. We provide prebuilt connectors and open APIs to sync with platforms like QuickBooks, Xero, and other major tools.

All data is encrypted, backed up daily, and protected through role-based access controls to ensure confidentiality and compliance.

Standard deployment with branding and essential features typically takes A standard setup including branding, payment gateway integration, and staff onboarding is typically completed within 3 to 5 weeks.

Let’s make Something Great Together

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00971 56 961 61 31