Smart Job Scheduling
Flexible drag-and-drop functionality enables you to schedule jobs within seconds. Technician availability, skill sets, and travel times are displayed in real time. Built-in alerts flag potential overlaps or double bookings in advance. With clearly defined schedules, technicians arrive punctually and fully prepared.
Real-Time Field Tracking
Monitor technician locations and job progress on a live map. Customers receive timely “on the way” messages with accurate estimated arrival times. Dispatch teams can adjust routes dynamically in response to urgent requests. Increased visibility minimizes idle time and boosts first-time fix rates.
Fast Billing & Customer Portal
Invoices are automatically generated the moment a job is completed—eliminating the need for paper. Customers can make secure online payments, save card details for future service, and access downloadable receipts. The portal also consolidates job notes and images, reducing follow-up inquiries. Streamlined billing accelerates payments and eases administrative tasks.
Scope of work
Webotix will deliver a comprehensive Service Company Software platform with both web and mobile interfaces. The system will support job scheduling, technician dispatching, GPS-enabled tracking, digital invoicing, and a self-service customer portal. Integration with your preferred payment gateway and existing CRM or accounting systems will be handled via secure APIs. Post-deployment, Webotix will provide user training, step-by-step documentation, and 30 days of live support to ensure seamless adoption.
Smart Job Auto Assign
Incoming service requests are queued and automatically matched to the most suitable technician based on skill, location, and current workload. Each technician begins the day with an optimized, conflict-free schedule.
Live Route & ETA Tracking
View all active vehicles on a live map and share real-time ETAs with clients. Dispatchers can adjust routes as priorities shift or traffic changes. Transparent tracking reduces downtime and reassures customers.
One-Tap Invoice & Payment
Technicians capture notes, images, and signatures directly from their phones, then mark the job as complete. Invoices are sent instantly, including a secure payment link. This rapid, paperless billing improves cash flow and operational speed.